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MEDICOXE Contact & Support

Last updated: September 3, 2026

We are here to help with account, technical, subscription and privacy-related questions.

MEDICOXE Support

Support Categories

Account & Login

For login, signup, password reset and account-related problems.

Technical Support

For app errors, scanner problems, upload problems or other technical issues.

Subscription Support

For trial, premium access and subscription-related questions.

Privacy & Data

For privacy, personal data or account deletion requests.

For deletion requests you can also use the Account & Data Deletion page.

Medical Questions

MEDICOXE support is not a substitute for a healthcare professional. For diagnosis, treatment or urgent medical questions, consult a qualified healthcare professional or emergency service.

Security

Users should never send passwords, OTPs, payment card numbers or other sensitive authentication credentials through support messages.