MEDICOXE Account & Data Deletion
Last updated: September 3, 2026
MEDICOXE provides users with a way to request deletion of their account and associated data. You can do this from inside the app, or from this page if you no longer have the app installed — reinstalling is not required.
Option 1 — From the MEDICOXE app
Open: Profile → Account & Data Deletion → Delete Account, then follow the confirmation steps.
Option 2 — From this page
Submit the form below. It prepares a verification request from your own email client so we can confirm that the request comes from the email address that owns the account. We only act on the request after verifying ownership of that email address.
Information that may be deleted
- Account/profile information
- User-created health records
- Uploaded medical documents
- Medicine-related records
- Prescription records
- Report records
- Reminder/tracker information
- Other data associated with the user's account
Information that may be retained
Certain information may need to be retained where legally required or reasonably necessary for:
- Legal compliance
- Fraud prevention
- Security
- Regulatory requirements
- Dispute resolution
- Legitimate record-keeping
Any retained information is limited to what is necessary for the applicable purpose.
Account deletion is different from simply logging out, disabling or freezing an account.
Deletion assistance
See the Privacy Policy for details on retention and how information is used.